Account

PRIVACY POLICY

Last updated: August 14, 2026

A Smoke Above respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit asmokeabove.com, create an account, place an order, contact us, or otherwise use our website and services.

  1. INFORMATION WE COLLECT

We may collect information you provide directly to us, including:

  • Name
  • Email address
  • Telephone number
  • Billing address
  • Delivery or pickup information
  • Account login information
  • Order and purchase history
  • Product requests
  • Messages or other information submitted through contact forms

When you use our website, certain technical information may also be collected automatically, including:

  • IP address
  • Browser and device information
  • Pages viewed
  • Referring website
  • Cookie and session information
  • Website interaction and diagnostic data

We do not intentionally collect payment card numbers directly through our website database when payment is handled by a third-party payment processor.

  1. HOW WE USE INFORMATION

We may use information we collect to:

  • Process and manage orders
  • Provide store pickup or delivery services
  • Confirm product availability
  • Create and manage customer accounts
  • Process payments
  • Communicate about purchases or customer service requests
  • Respond to product requests and inquiries
  • Prevent fraud and protect our website
  • Maintain and improve our website and services
  • Comply with legal, tax, accounting, and regulatory requirements
  1. PAYMENTS

Payments made through our website may be processed by third-party payment providers.

When you make a payment, information such as your name, contact information, billing information, purchase amount, and other information necessary to complete the transaction may be provided to the applicable payment processor.

The payment provider’s own privacy policy and terms govern its processing of your information.

  1. PICKUP AND DELIVERY

If you select store pickup, we may use your name, phone number, email address, order information, and selected location to prepare and coordinate your order.

If you select delivery and we use a third-party delivery provider, information necessary to fulfill the delivery may be shared with that provider. This may include your name, telephone number, delivery address, order details, and delivery instructions.

  1. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies to operate the shopping cart, remember customer preferences, maintain login sessions, improve website functionality, measure site performance, and help prevent fraud.

Some third-party services used by the website may also place or access cookies according to their own privacy policies.

You may be able to manage cookies through your browser settings. Disabling certain cookies may prevent parts of the website, including account or checkout features, from functioning correctly.

  1. INFORMATION WE SHARE

We do not sell personal information for money.

We may disclose information when reasonably necessary to service providers that help us operate the business, including:

  • Website hosting providers
  • Payment processors
  • Delivery providers
  • Email and communications providers
  • Fraud prevention and security providers
  • Analytics or website-service providers
  • Professional advisers and service providers

We may also disclose information when required by law, legal process, government request, or when reasonably necessary to protect our customers, business, property, or legal rights.

  1. ORDER AND ACCOUNT DATA

If you create an account, information associated with your account may remain stored while the account remains active.

Order information may be retained as necessary to process purchases, provide support, maintain business and tax records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

  1. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including legitimate business, legal, accounting, tax, security, and fraud-prevention purposes.

Different categories of information may be retained for different periods.

  1. YOUR PRIVACY REQUESTS

You may contact us to request access to, correction of, or deletion of certain personal information we maintain about you.

Some information may need to be retained when required by law or for legitimate business purposes, including order, tax, fraud-prevention, or transaction records.

We may need to verify your identity before completing certain requests.

  1. SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect information handled through our website.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

  1. AGE-RESTRICTED WEBSITE

A Smoke Above sells age-restricted products.

Our website and online store are intended only for individuals who meet the applicable legal age requirements.

We do not knowingly intend to collect personal information through our online store from persons who are not legally permitted to purchase the products offered.

  1. THIRD-PARTY LINKS AND SERVICES

Our website may contain links to or integrations with third-party websites and services, including payment providers, delivery providers, maps, social networks, and other services.

We are not responsible for the privacy practices of those third parties. Their own privacy policies apply when you interact with their services.

  1. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

When changes are made, the updated version will be posted on this page and the “Last updated” date will be revised.

  1. CONTACT US

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact A Smoke Above through our Contact page or contact one of our store locations.

A Smoke Above
asmokeabove.com